Solace Nutrition Announces Exclusive DME Distribution Partnership with Hearts Enteral for Encala®
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Kate Murtaugh
Marketing Manager, Solace Nutrition
+1 (401) 793-1758
kmurtaugh@solacenutrition.com
North Stonington, CT — February 24, 2026 — Solace Nutrition, a leader in medical nutrition for patients living with rare and chronic disease & digestive conditions, is proud to announce that it will now work exclusively with Hearts Enteral as its Durable Medical Equipment (DME) distributor for Encala®.
Patients in need of critical clinical & nutrition products face daunting challenges in today’s healthcare environment. In addition to the increasing difficulty obtaining insurance coverage, insurers continue to push distribution of these essential products out of pharmacy distribution towards DMEs. This strategic partnership is a key step in making Encala® more available, and it formalizes a longstanding relationship built on trust, shared values, and an unwavering commitment to patient-centered care.
Hearts Enteral, founded by Raenette Franco, has earned a national reputation for compassionate service, clinical expertise, and a deep understanding of the complexities families face when navigating enteral and medical nutrition access. By consolidating DME services for Encala® through Hearts Enteral, Solace Nutrition aims to streamline processes, enhance patient support, and ensure consistent, high-quality service for providers and families.
“Raenette and her team at Hearts Enteral have been trusted partners for years,” said Thomas Clough, CEO of Solace Nutrition. “Their integrity, responsiveness, and genuine care for families align perfectly with our mission at Solace. We are thrilled to deepen this relationship in a more formal and exclusive capacity.”
Encala® is a structured lipid powder designed to help patients with fat malabsorption, including those living with cystic fibrosis and other pancreatic insufficiency disorders, better absorb nutrients and support healthy weight gain. Ensuring reliable, knowledgeable DME support is a critical component of patient success.
Through this exclusive arrangement, Hearts Enteral will:
- Serve as the primary DME partner for Encala® fulfillment and coordination
- Provide personalized support to patients and caregivers navigating insurance and coverage
- Work collaboratively with healthcare providers to ensure timely, seamless access
“Our mission at Hearts Enteral has always been to remove barriers and deliver compassionate, dependable service to families,” said Raenette Franco, Founder of Hearts Enteral. “We are honored to be the exclusive DME partner for Encala® and to continue supporting Solace Nutrition’s commitment to improving lives through specialized medical nutrition.”
This partnership reflects both organizations’ dedication to improving access, simplifying the ordering process, and strengthening continuity of care for patients nationwide.
For more information about Encala® or DME services, please visit:
About Solace Nutrition
Solace Nutrition is a family-founded medical nutrition company dedicated to developing innovative nutritional solutions for patients living with rare and chronic conditions. Through evidence-based formulations and a commitment to clinical partnership, Solace helps patients improve nutrient absorption and quality of life.
About Hearts Enteral
Hearts Enteral is a specialized DME provider focused on enteral and medical nutrition services. Founded by Raenette Franco, the organization is known for its compassionate approach, operational excellence, and commitment to supporting families and healthcare providers nationwide.